Continuous Improvement for Support Staff
Purpose:
To provide non-instructional support staff with an introduction to process improvement.
Expected Outcomes:
Understand the basics of process improvement
Customer requirements
- Alignment
- Plan-Do-Study-Act improvement cycles
- Develop ways to look at and use improvement data
- Understand tools for getting started
Target Audience:
Non-instructional, classified staff—office staff, food service, transportation staff, etc.
Participant Prerequisites:
None
Recommended Time:
1 day
Required Materials for Participants:
Continuous Improvement: Using PDSA to Improve Support Process Results Participant Workbook
Additional Materials That Should Be Considered to Support Participant Learning:
District goals
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